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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christine Hatch

April 7, 2026

5  out of  5
rating by Christine Hatch
"I was shopping for home and auto insurance due to the high prices I've been paying. I worked with Daniel Higgins-Sanchez, one of the agents at Chris Jones's office, who found me a great rate--less than half of what I'd been paying. He patiently answered all of my questions and presented me with all my options. Couldn't be happier. Just wish I'd done this a few years ago."
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Tyler Watkins

April 6, 2026

5  out of  5
rating by Tyler Watkins
"Angelica is a wonderful agent who takes the time to check every avenue of coverage options for you. I wish I would have been able to continue working with her to establish my policy. If you can, make sure to work with her!"
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Ethan Schmidt

March 30, 2026

5  out of  5
rating by Ethan Schmidt
"Calvin was extremely helpful! No complaints when it comes to this agency."
We responded:
"Thank you, Ethan! I'm happy to hear that Calvin was able to assist you so well. We appreciate your feedback and are here for any future insurance needs you might have. Thanks for choosing us!"
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John Wanink

March 23, 2026

5  out of  5
rating by John Wanink
"Calvin has been very helpfull and great to work with over the years !! He does excellent job of explaining current insurance status and options."
We responded:
"Thank you, John! I'm happy to hear that Calvin has been a great help and has provided clear explanations of your insurance options. We appreciate your trust in our office! Let us know if there's anything else we can assist you with."
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Marto Villatoro

March 18, 2026

5  out of  5
rating by Marto Villatoro
"Great guy, super helpful and kind. Helped me with my insurance and even offered me food after work. Really appreciate the service!"
We responded:
"Marto, thank you for your wonderful feedback! I'm happy to know you found the service helpful and kind. It was a pleasure assisting you with your insurance needs. If there's anything else you need, feel free to reach out anytime!"
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Bob Barenberg

March 11, 2026

5  out of  5
rating by Bob Barenberg
"Helpful team, most recently Cavin was quick to respond to my inquiry. Others have been very responsive in the past."
We responded:
"Thank you, Bob! I'm happy to hear that Cavin and the rest of our team have been responsive to your needs. We appreciate your feedback and are committed to providing excellent service. If you need anything else, feel free to reach out!"
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Dan man

March 5, 2026

5  out of  5
rating by Dan man
"Great customer service!"
We responded:
"Thank you, Dan man! I'm happy to hear you appreciated our customer service. We're always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Mick Martinson

March 5, 2026

5  out of  5
rating by Mick Martinson
"For the last week or so we have been working with Ariel and Jose trying to get the most out of our insurance, trying to find out what would be best for our family. I can't thank Ariel and Jose enough, they have been very professional and a pleasure to work with. I definitely recommend Chris Jones Insurance."
We responded:
"Thank you, Mick, for your wonderful feedback! I'm delighted to hear that Ariel and Jose provided you with such professional and enjoyable service. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Daniel vonica

February 26, 2026

5  out of  5
rating by Daniel vonica
"Had a great experience with Daniel Higgins-Sanchez. He made getting a home insurance policy painless. Would highly recommend"
We responded:
"Thank you, Daniel, for your feedback! I'm happy to hear that Daniel Higgins-Sanchez made your experience with getting a home insurance policy so smooth. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Julie Banta

February 25, 2026

5  out of  5
rating by Julie Banta
"Daniel Higgins-Sanchez was amazing to work with. I work in the real estate industry, and he quickly emailed me an insurance binder for one of his clients so we could close the real estate transaction quickly. He was available to answer any questions the customer or escrow had. I will recommend him to all my clients who are looking for homeowners' insurance in the future."
We responded:
"Thank you, Julie! I'm happy to hear that Daniel was able to assist you efficiently with the insurance binder for your real estate transaction. It's great to know he was available for any questions. We appreciate your recommendation and look forward to helping your clients with their homeowners' insurance needs. Let us know if there's anything else we can do for you!"
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Lyng Chu

February 13, 2026

5  out of  5
rating by Lyng Chu
"Calvin was really patient and clear in explaining the coverage I had for my condo. Definitely recommend using Calvin!"
We responded:
"Lyng, thank you for sharing your experience! I'm happy to hear that Calvin was patient and clear in explaining your condo coverage. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Gene Boyington

February 10, 2026

5  out of  5
rating by Gene Boyington
"Very helpful, responsive, and friendly."
We responded:
"Thank you, Gene! I'm happy to know you found our service helpful and friendly. Your satisfaction is important to us, and we're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Skyler Ellis

February 9, 2026

5  out of  5
rating by Skyler Ellis
"When dealing with my first accident, I was directed to Calvin, he was super informative and made me feel at ease when he was able to relate with one of his own experiences. He also gave me a great tip on where to get a dash cam installed"
We responded:
"Skyler, thank you for sharing your experience! I'm happy to hear that Calvin was able to assist you and provide valuable advice during your first accident. It's great to know he could make the situation more comfortable for you. If you need anything else, feel free to reach out!"
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Spring

February 8, 2026

5  out of  5
rating by Spring
"I've been using this insurance company for a while, and there's a Mr. Yusheng Huang who is exceptionally nice. Even outside of working hours, he patiently replies with very professional answers. He is highly skilled in his work and always patient. Having staff like him gives us great peace of mind. Hope this continues."
We responded:
"Thank you, Spring, for your wonderful feedback! I'm delighted to hear about your positive experience with Yusheng. His dedication and professionalism are truly valued by our office. We're committed to maintaining this level of service for you. Let us know if there's anything else we can assist with!"
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Micah Hall

February 3, 2026

5  out of  5
rating by Micah Hall
"Great team to work with. I had several questions and concerns that were handled quickly and a same day follow up on a more complicated issue. Thanks!"
We responded:
"Thank you, Micah! I'm happy you found our team helpful and responsive. It's great to know we could address your questions and concerns promptly. If there's anything else you need, feel free to reach out!"
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V O

February 3, 2026

5  out of  5
rating by V O
"Calvin is the best! Quick service and always professional. Thank you for being awesome."
We responded:
"Thank you, V O! I'm happy to hear that Calvin provided you with quick and professional service. We appreciate your feedback and are always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
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Wesley Bates

February 3, 2026

5  out of  5
rating by Wesley Bates
"I talked to Daniel and although I didn't buy insurance from him he pointed me in the right direction Im seeking an agent in Federal Way. Daniel was very helpful and showed me a better quote on my home owners insurance. He did a great job. Thank you Daniel!"
We responded:
"Thank you, Wesley! I'm happy to hear that Daniel was able to assist you and provide valuable guidance. We appreciate your feedback and are here to help with any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Big Point

February 2, 2026

5  out of  5
rating by Big Point
"Great service of caring people as insuring every people safe!"
We responded:
"Thank you, Big Point! I'm happy to know you appreciate our team's dedication to providing caring service. We’re committed to ensuring everyone feels secure with their insurance needs. Let us know if there's anything else we can assist you with!"
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Arely Farias

January 31, 2026

5  out of  5
rating by Arely Farias
"10/10 service from Angelica."
We responded:
"Thank you, Arely! I'm happy to hear that Angelica provided you with excellent service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Jose Govea

January 31, 2026

5  out of  5
rating by Jose Govea
"Angelica was very nice very helpful. She helped me a lot. Very good service highly recommend."
We responded:
"Thank you, Jose! I'm happy to hear that Angelica provided you with such helpful service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Paloma Sanchez garcia

January 30, 2026

5  out of  5
rating by Paloma Sanchez garcia
"Angelica was extremely helpful! I run a store for the Sherwin-Williams Company and I can genuinely say that her customer service was spot on. Not only did she answer my questions in a timely manner, but she was also very knowledgeable. Thank you so much for your help and for your knowledge! You guys need more people like her in your company! Kind and knowledgeable!"
We responded:
"Thank you, Paloma, for your wonderful feedback! I'm delighted to hear that Angelica provided such excellent service and was able to assist you effectively. Her dedication and knowledge truly make a difference, and we're grateful to have her on our team. If there's anything else we can do for you, just let us know!"
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briseida ruelas

January 30, 2026

5  out of  5
rating by briseida ruelas
"I’m so glad I came here, Angelica was really clear and patient with all my questions, she was so nice and understanding especially when she listened to my needs and explained all my options even when I had the same questions. If you ever need help they’re your ppl fs"
We responded:
"Thank you, Briseida, for your wonderful feedback! I'm happy to hear that Angelica was able to assist you with clarity and patience. We always strive to listen and provide the best options for your needs. If there's anything else we can do for you, just let us know!"
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Andrew Cabadas

January 30, 2026

5  out of  5
rating by Andrew Cabadas
"10/10 service Angelica was super nice and helpful"
We responded:
"Thank you, Andrew! I'm happy to hear that Angelica provided you with such excellent service. Our team is dedicated to being helpful and friendly, and it's great to know we met your expectations. If you ever need anything else, feel free to reach out!"
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javier Aguilar

January 30, 2026

5  out of  5
rating by javier Aguilar
"Alondra Pina did an amazing job, she’s very friendly and I appreciates how patient she was!"
We responded:
"Thank you, Javier! I'm glad to hear that Alondra made your experience a positive one. Her friendliness and patience are truly valued by our team. If you have any more questions or need assistance, feel free to reach out!"
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Andrea Carrillo

January 30, 2026

5  out of  5
rating by Andrea Carrillo
"10/10 recommend working with Alondra, she’s very helpful, nice but also professional!"
We responded:
"Andrea, thank you for your fantastic recommendation! I'm glad to hear that Alondra provided you with such helpful and professional service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"