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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gene Boyington

February 10, 2026

5  out of  5
rating by Gene Boyington
"Very helpful, responsive, and friendly."
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Skyler Ellis

February 9, 2026

5  out of  5
rating by Skyler Ellis
"When dealing with my first accident, I was directed to Calvin, he was super informative and made me feel at ease when he was able to relate with one of his own experiences. He also gave me a great tip on where to get a dash cam installed"
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Spring

February 8, 2026

5  out of  5
rating by Spring
"I've been using this insurance company for a while, and there's a Mr. Yusheng Huang who is exceptionally nice. Even outside of working hours, he patiently replies with very professional answers. He is highly skilled in his work and always patient. Having staff like him gives us great peace of mind. Hope this continues."
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Micah Hall

February 3, 2026

5  out of  5
rating by Micah Hall
"Great team to work with. I had several questions and concerns that were handled quickly and a same day follow up on a more complicated issue. Thanks!"
We responded:
"Thank you, Micah! I'm happy you found our team helpful and responsive. It's great to know we could address your questions and concerns promptly. If there's anything else you need, feel free to reach out!"
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V O

February 3, 2026

5  out of  5
rating by V O
"Calvin is the best! Quick service and always professional. Thank you for being awesome."
We responded:
"Thank you, V O! I'm happy to hear that Calvin provided you with quick and professional service. We appreciate your feedback and are always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
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Wesley Bates

February 3, 2026

5  out of  5
rating by Wesley Bates
"I talked to Daniel and although I didn't buy insurance from him he pointed me in the right direction Im seeking an agent in Federal Way. Daniel was very helpful and showed me a better quote on my home owners insurance. He did a great job. Thank you Daniel!"
We responded:
"Thank you, Wesley! I'm happy to hear that Daniel was able to assist you and provide valuable guidance. We appreciate your feedback and are here to help with any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Big Point

February 2, 2026

5  out of  5
rating by Big Point
"Great service of caring people as insuring every people safe!"
We responded:
"Thank you, Big Point! I'm happy to know you appreciate our team's dedication to providing caring service. We’re committed to ensuring everyone feels secure with their insurance needs. Let us know if there's anything else we can assist you with!"
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Arely Farias

January 31, 2026

5  out of  5
rating by Arely Farias
"10/10 service from Angelica."
We responded:
"Thank you, Arely! I'm happy to hear that Angelica provided you with excellent service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Jose Govea

January 31, 2026

5  out of  5
rating by Jose Govea
"Angelica was very nice very helpful. She helped me a lot. Very good service highly recommend."
We responded:
"Thank you, Jose! I'm happy to hear that Angelica provided you with such helpful service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Paloma Sanchez garcia

January 30, 2026

5  out of  5
rating by Paloma Sanchez garcia
"Angelica was extremely helpful! I run a store for the Sherwin-Williams Company and I can genuinely say that her customer service was spot on. Not only did she answer my questions in a timely manner, but she was also very knowledgeable. Thank you so much for your help and for your knowledge! You guys need more people like her in your company! Kind and knowledgeable!"
We responded:
"Thank you, Paloma, for your wonderful feedback! I'm delighted to hear that Angelica provided such excellent service and was able to assist you effectively. Her dedication and knowledge truly make a difference, and we're grateful to have her on our team. If there's anything else we can do for you, just let us know!"
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briseida ruelas

January 30, 2026

5  out of  5
rating by briseida ruelas
"I’m so glad I came here, Angelica was really clear and patient with all my questions, she was so nice and understanding especially when she listened to my needs and explained all my options even when I had the same questions. If you ever need help they’re your ppl fs"
We responded:
"Thank you, Briseida, for your wonderful feedback! I'm happy to hear that Angelica was able to assist you with clarity and patience. We always strive to listen and provide the best options for your needs. If there's anything else we can do for you, just let us know!"
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Andrew Cabadas

January 30, 2026

5  out of  5
rating by Andrew Cabadas
"10/10 service Angelica was super nice and helpful"
We responded:
"Thank you, Andrew! I'm happy to hear that Angelica provided you with such excellent service. Our team is dedicated to being helpful and friendly, and it's great to know we met your expectations. If you ever need anything else, feel free to reach out!"
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javier Aguilar

January 30, 2026

5  out of  5
rating by javier Aguilar
"Alondra Pina did an amazing job, she’s very friendly and I appreciates how patient she was!"
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Andrea Carrillo

January 30, 2026

5  out of  5
rating by Andrea Carrillo
"10/10 recommend working with Alondra, she’s very helpful, nice but also professional!"
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Kimberly Mariel

January 30, 2026

5  out of  5
rating by Kimberly Mariel
"Alondra the best! Super nice!"
We responded:
"Thank you, Kimberly! I'm happy to hear that Alondra made such a positive impression. Our team is dedicated to providing friendly and helpful service. If you need anything else, feel free to reach out!"
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Angel Herrera

January 30, 2026

5  out of  5
rating by Angel Herrera
"I reached out and called to get an inquiry regarding moving insurances, spoke to Alondra, she was quick, Knowledgeable, and very kind. Would definitely recommend a friend and ask for Alondra!"
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chris brancato

January 29, 2026

5  out of  5
rating by chris brancato
"Morgan was great, very patient.Did an excellent job he informed me on everything. I think I needed to know."
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Vincent Shumm

January 26, 2026

5  out of  5
rating by Vincent Shumm
"Thank you, Yusheng, for helping me with my insurance. Great service!"
We responded:
"Vincent, thank you for your kind words! I'm happy to hear that Yusheng provided you with great service. We’re here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Xiaoping Guan

January 24, 2026

5  out of  5
rating by Xiaoping Guan
"Fantastic service! Very knowledgeable, responsive, and helpful. Yusheng found me great coverage at an excellent price and made the whole process easy. Highly recommend!"
We responded:
"Xiaoping, thank you for your wonderful feedback! I'm glad to hear that Yusheng was able to assist you with finding the right coverage and making the process smooth. We appreciate your recommendation and are here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
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Jialin Liu

January 24, 2026

5  out of  5
rating by Jialin Liu
"thank you yusheng help my insurance"
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Mark Rosenbaum

January 23, 2026

5  out of  5
rating by Mark Rosenbaum
"Realized after switching to State Farm for our homeowners insurance we had not added my wedding ring above the minimum amount that is covered under regular homeowners insurance. I quickly called and spoke with Calvin this afternoon and he was able to add a policy covering my ring in the event of theft, losses. Got everything going and set up within about 10 minutes. He was a great to work with, super helpful, knowledgeable and upbeat!"
We responded:
"Thank you, Mark! I'm happy to hear that Calvin was able to assist you promptly and effectively with adding coverage for your wedding ring. It's great to know that he provided helpful and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Crissy Arroyo

January 19, 2026

1  out of  5
rating by Crissy Arroyo
"Problems after Problems since the moment i signed the premium."
We responded:
"We’re truly sorry to hear about the frustration you’ve experienced with your premium billing. We completely understand how overwhelming billing issues can be, and we appreciate the opportunity to address your concerns. Please know that billing and underwriting are handled by separate departments, and while we strive to assist as much as possible, processing changes does take time and cannot be rushed. This situation is not related to the agent’s office. We have carefully reviewed your account and explained the billing details, offering payment options to help ease the balance. Unfortunately, we are unable to remove four months of charges for a vehicle that was insured and coverage was provided, but payments were not made. Thank you for your feedback. We’re here to support you and welcome any further questions you may have. "
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Wenjie Qin

January 11, 2026

5  out of  5
rating by Wenjie Qin
"Yusheng is the best insurance guy. Very easy to work with. If you need help with insurance, find yusheng!!!!"
We responded:
"Thank you for your review, Wenjie! I'm delighted to hear that Yusheng made your experience so positive and easy. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Flying Felix

January 8, 2026

5  out of  5
rating by Flying Felix
"Ariel was super helpful and fast today with an urgent request i had. All in all an excellent experience and I'm very happy with the service. Thank you Ariel for helping out today!"
We responded:
"Thank you, Flying Felix! I'm glad to hear that Ariel was able to assist you quickly and effectively with your urgent request. Your satisfaction with our service means a lot to us. If there's anything else we can do for you, just let us know!"
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yuanyuan wu

January 1, 2026

5  out of  5
rating by yuanyuan wu
"Highly recommend Yusheng! He is an excellent insurance agent who is incredibly responsive and professional. He reacted very quickly to the issues I had, followed up closely on my case, and made sure nothing slipped through the cracks. Most importantly, he patiently answered all of my questions and addressed every concern clearly. If you’re looking for someone reliable and attentive, Yusheng is a great choice."
We responded:
"Thank you, Yuanyuan Wu, for your wonderful feedback! I'm happy to hear that Yusheng provided such responsive and professional service. It's great to know he was able to address your concerns and answer your questions thoroughly. If you need any further assistance, feel free to reach out!"